Privacy Policy

Lending Made Simple... Service Made Personal

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Effective Date: November 7, 2025

This Privacy Policy describes how The Mortgage Nut (“The Mortgage Nut,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information obtained through our website at themortgagenut.com (the “Website”) and related services (collectively, the “Services”).

This policy applies only to information collected through our Website and online services. For customers who have a financial product or service relationship with us, please also review our Consumer Privacy Notice, which provides additional disclosures required under the Gramm-Leach-Bliley Act (GLBA).

1. Our Commitment to Your Privacy

At The Mortgage Nut, we believe in making lending simple and service personal. That includes protecting your privacy. This policy explains:

What information we collect and why
How we use and share that information
Your choices and rights regarding your data
How you can contact us about privacy concerns

If you have any questions, please reach out using the contact information at the end of this policy.

2. Information We Collect

We may collect information from you directly, automatically, and from third parties in connection with your use of our Website and Services. This includes:

a. Personal and Loan-Related Information
Information you provide voluntarily when applying for or inquiring about a loan, such as:

Name, address, phone number, and email address
Employment, income, and financial details
Loan application and transaction data
Social Security Number and government-issued identification (when applicable)

b. Transactional Information
Records of your interactions with our Website and Services, including loan inquiries, applications, and communications.

c. Device and Usage Information
Technical data automatically collected, such as:

IP address, browser type, operating system, and device information
Pages viewed, time spent, and referring websites

d. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tools to improve our Website, personalize content, and analyze trends. You can adjust your browser settings to block or delete cookies. Learn more about Google Analytics privacy options at https://www.google.com/policies/privacy/partners/.
We do not respond to “Do Not Track” signals at this time.

3. How We Use Your Information

We and our service providers may use the information collected for purposes including:

To provide our Services – Process applications, originate loans, and deliver requested services.
To communicate with you – Send confirmations, updates, and customer support messages.
To personalize your experience – Tailor content and offers to your interests.
To improve our Website and Services – Analyze usage, monitor performance, and enhance functionality.
To comply with laws and regulations – Satisfy legal, regulatory, or contractual obligations.
For marketing and promotions – Provide information about products or services that may interest you (with the ability to opt out).

4. How We Share Information

We may share your information as follows:

With Service Providers: Third parties assisting in loan processing, hosting, analytics, marketing, and related functions. They may use your information only to perform services for us.
With Business Partners: When you request information about specific loan products or programs, we may share your information with partner lenders or investors as needed to fulfill your request.
For Legal and Compliance Purposes: When required by law, legal process, or government request.
During Business Transfers: In connection with a merger, sale, or transfer of our business assets.

We do not sell or share your personal information as those terms are defined under the California Consumer Privacy Rights Act (CPRA).

5. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA:

a. Right to Know
Request the categories and specific pieces of personal information we have collected, the sources, the business or commercial purposes, and the categories of third parties with whom we share it.

b. Right to Delete
Request deletion of personal information we maintain about you, subject to legal exceptions.

c. Right to Correct
Request correction of inaccurate personal information we maintain about you.

d. Right to Opt Out of Sale or Sharing
We do not sell or share personal information for monetary value. If this changes, we will update this policy and provide a “Do Not Sell or Share My Personal Information” link on our Website.

e. Right to Limit Use of Sensitive Personal Information
Direct us to limit the use of your sensitive personal information (such as financial or government ID data) to purposes necessary to provide requested services.

f. Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

You may submit a privacy request by:
Phone: (661) 208-6939
Email: info@themortgagenut.com
Mail: The Mortgage Nut, 28009 Smyth Drive, Suite 200, Valencia, CA 91355

We will verify your request using information you provide and respond within the timeframes required by law. You may also designate an authorized agent to submit a request on your behalf.

7. Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no system or transmission over the internet is 100% secure.

8. Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will post the revised version on this page and update the effective date above.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Mortgage Nut
28009 Smyth Drive, Suite 200, Valencia, CA 91355
info@themortgagenut.com
(661) 208-6939

Lending Made Simple. Service Made Personal.

At The Mortgage Nut, your trust matters most. Protecting your privacy is part of that promise.

Privacy Notice: The Mortgage Nut respects your privacy. We collect personal information to provide mortgage and loan services. We do not sell or share your personal information. For details, see our Privacy Policy or contact us at (661) 208-6939 or info@themortgagenut.com.

Address: 28009 Smyth Drive, Suite 200, Valencia, CA 91355